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Language
English Français العربية

Contact info

Email
[email protected]
Phone
+20 (2) 2544-7818
Regional Hubs
Cairo, Egypt | Paris, France

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Trusted strategic partner in contact center & CX excellence Book a consultation
24/7 Multilingual Operations — 365 Days
[email protected]
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Book a Free BPO & CX Consultation

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Select Your Session Format

Tailored Advisory Sessions for Enterprise CX & BPO Leaders

Whether you are launching a new 24/7 support queue, scaling multilingual coverage across Arabic, French, and English, or optimizing operational costs, choose the session that fits your stage:

01
Fast Track

Executive Discovery Call

Ideal for initial scoping, language mix & ballpark pricing

30 Min
Free
  • High-level review of your monthly call, chat, email, or ticket volumes.
  • Assessment of required language coverage (AR, FR, EN) and hours of operation.
  • Comparison of engagement models (Dedicated FTE, Per-Hour, Pay-Per-Ticket).
  • Initial budget estimate and rapid launch timeline.
Select Discovery Call
02
Most Popular for Enterprises

CX Architecture & SLA Workshop

Deep-dive operational blueprint with our VP of Operations

60 Min
Free
  • Full team sizing blueprint (Agents, Team Leads, QA Analysts, WFM Planners).
  • Target KPI & SLA modeling (Speed of Answer, FCR, CSAT, AHT benchmarks).
  • 10-to-15 business day onboarding roadmap and training curriculum.
  • Tailored technical & commercial proposal delivered within 24–48 hours.
Book 60-Min Workshop
03
For CTOs & Security Teams

IT, CRM & Security Audit Session

Focused on CRM telephony integration, ISO 27001 & GDPR

45 Min
Free
  • Native integration review with Salesforce, Zendesk, HubSpot, Genesys, or Avaya.
  • Walkthrough of ISO/IEC 27001 controls and European GDPR compliance.
  • Encrypted VPN/MPLS connectivity, VDI workspaces, and RBAC governance.
  • Dual-redundancy infrastructure and Business Continuity (BCP/DR) review.
Select IT & Security Session
Executive B2B Advisory — Cairo & Paris Hubs
Book a Free BPO & CX Consultation
ISO/IEC 27001 & GDPR 100% NDA

What Happens After You Book?

01

Calendar Confirmation Within 2 Hours

Our solutions director reviews your brief and sends a confirmed video meeting invite.

02

1-on-1 Operational & Technical Scoping

We map out your workflows, language queues, CRM integration, and target SLAs.

03

Custom Proposal & Rate Card Delivery

Receive a transparent, itemized BPO proposal and 15-day launch plan.

Direct Executive Channels

[email protected] +20 15 51726972
Schedule Your Session SLA < 2H

Reserve Your Free Consultation Slot

Fill out the booking form below with your project details and preferred time window. Our B2B advisory team will confirm your calendar invite (Microsoft Teams, Zoom, or Google Meet) within 2 business hours.

Microsoft Teams Zoom Google Meet Mutual NDA Ready
Please enter your full name
Please enter a valid email address
Please enter a valid phone number for the selected country
Please enter your company & sector
Please share a brief overview of your project requirements
Confirmed calendar invite within 2 business hours + 100% NDA protection
Pre-Consultation FAQ

Common Questions About Our Advisory Sessions

Want to review our capabilities PDF first?

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Yes. Every discovery call, CX architecture workshop, and IT security review is 100% complimentary and carries zero obligation. Our goal is to provide actionable operational clarity and accurate pricing.

Absolutely. We routinely execute a mutual NDA prior to the consultation so your team can freely share ticket volumes, internal KPIs, and technical architecture.

Your session will be led by a Senior B2B Solutions Director alongside an Operations Delivery Manager—and a Solutions Architect for IT/CRM integration sessions.

Within 24 to 48 business hours after our session, you will receive a comprehensive proposal detailing team structure, SLA commitments, onboarding timeline, and transparent pricing.